Because cobr is amalgamated with Cycle Shopping. To place an order you need to go through to the Cycle Shopping website.

Cycle Shopping is a trading name of LPS Marketing Limited, both cobr and Cycle Shopping websites are owned and maintained by LPS Marketing Limited and therefore all responsibilities for the 'contract of purchase' are with us.

Issues relating to ordering

Returns policy
Payment by credit cards
Credit card security
Current delivery/order processing schedule
Tax charges
Product availability
Contacting us
Special Note

Returns policy

A 7 (seven) day 'cooling off' period applies to all items ordered on-line.

Within this period if we have delivered the correct item you can return it in its original packaging and suitable for resale for a full refund excluding carriage charges. 

If we have delivered the incorrect item, you can return it, again as stipulated above, but for a full refund including original postage.

If returned items are damaged and therefore not saleable at the RRP we will make an agreed and fair adjustment to the refunded value.


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Non-UK customers

If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

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Payment by credit cards

Cycle Shopping accepts all the following cards

Other than in exceptional circumstances LPS Marketing Limited will not charge for any item until it is shipped to you.

However, from some countries, and in certain situations, we may insist on pre-payment by Bankers Draft and refuse payment by credit card.

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Credit Card Security

The Cycle Shopping website website has a Shared SSL Web server Certificate, therefore you can be assured that your card details are secure.

Why do we use a Shared SSL Web Server Certificate?

Utilizing a shared SSL (Secure Sockets Layer) 'handshake', which is based on the leading security protocol on the Internet, you can rest assured that all online communications are secure while the information is being transmitted. Using the Internet for shopping is now probably more secure than ever as there are many card providers who provide a specific service protecting you from fraudulent use of it and you are protected by many laws that we don't want to fall foul of.

What we are trying to say is that whilst it can seem a huge leap of faith to commit your card details to us, its not that big a step really because

a)your card details are totally secure whilst they are being transmitted to us
b) most Banks and Card Service providers protect you from fraudulent use anyway. 

If however you still prefer not to send your details using the method explained then choose the other payment method provided for you 'Send card details separately'.  

Once the order has been transmitted a document will be produced by the software that you should print, complete your card details and then post or fax the document to us.

If you like neither of the above, just phone us, we don't bite, well not too hard anyway.....

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Current Delivery/Order processing Schedule

You should receive your order within 7 days, often much earlier. We process orders daily.

Orders placed on our system after 1.00 pm will not be processed until the following day unless specifically asked for by e-mail or phone call.

Many products will then be received within a further 48 hours within Mainland UK. However you should definitely expect delivery in mainland UK within 7 working days of placing your order.

Airmail to Europe should reach you within 5-6 working days and to the rest of the world in 7-8 working days.

Special note
we don't work on Saturdays or Sundays, so please don't count these as working days.

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Tax Charges

For orders made from the UK or the European Union, 17.5% VAT is included. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .

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Product Availability

Our objective is to maintain a 90+% product availability at all times.  End of season and brand range changes are usually what affect this percentage.

In the event of your chosen product not being available the procedure is that we wll contact you directly either by phone or e-mail to give you the option of waiting, changing the item or cancelling the order.

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Reaching Us